A Japanese company ( Toyota) and an American company (Ford Motor Company)
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peak performance before the race.
On the big day, the Japanese won by a
mile.
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senior management was formed to investigate and recommend appropriate action.
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steering, while the American team had 8 people steering and 1 person rowing. So
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superintendent steering manager.
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dinners and free pens for the rower. There was discussion of getting new
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bonuses.
The next year the Japanese won by two miles.
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all capital investments for new equipment. The money saved was distributed to
the Senior Executives as bonuses and the next year's racing team was out-sourced
to India.
---------------------------------
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